Return & Refund Policy

Return & Refund Policy

Thank you for shopping at buyerday.com.

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
• By email: mail@buyerday.in
• By visiting this page on our website: https://www. buyerday.in/ContactUs

The following terms are applicable for any products that you purchased with Us.

Return and Refund Policy

'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the buyerday Platform.

All products listed on our website and application can be exchanged or returned subject to the following conditions: Product Condition: A product cannot be exchanged or returned unless it is defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange, you must return the product to us in the same original condition as is supplied by us.

You can return the product(s), purchased from us under your order as per below, provided the product(s) packs are sealed/unopened/unused and in original condition. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Products, under the following instances, cannot be accepted by us as/under Return:

I.              damages due to mishandling of the product

ii.             products with tampered or missing labels

iii.            Products without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice, and all other items originally included with the product(s) delivered.

iv.           Product Accessories / Freebies / Bundles & Combos

v.            Validity Period for Return/Exchange

Refund will be processed within 24 hours and the amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you.

We endeavor to provide the best quality products every single time you order with us.

We do not make any cash refunds.

Returning Goods

To return your product, you should mail your product to: #125C, LR Towers, SJRRA 104, Kochi, 682025, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, we will send the refund to the gift giver.

Guaranteed Delivery
Ontime delivery is guaranteed. Delivery date will be available in Order Tracking page.

Shipping Timeline
Shipping details will be updated by the individual vendors. Customer can see the shipment details in Order Tracking page. Shipping charge and method of shipping will be decided by individual vendors. COD (cash on delivery) service will be available as per logistics partner capability